NARUTO-PLANET

Registered and Legally Compliant

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Naruto-planet is an officially registered company in Germany with the registration number [registration number]. We comply with all the requirements of the German law and act in strict accordance with the consumer protection regulations of the country.

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Taxes and transparency

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We attach great importance to transparency and integrity. As a responsible company, we pay our taxes in full compliance with German tax laws. Our commitment to financial integrity as well as consumer protection and the right of return helps to build a trustworthy relationship with our customers.

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Shipping Policy

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At Naruto-planet, the needs of our customers are at the center of attention. We respect and comply with all legal requirements in the field of consumer protection. Our return policy allows you to return products within two weeks of receipt if you do not have your ideas and we are here to make sure that this process runs smoothly.

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We work closely with leading manufacturers to offer you competitive prices. Each order is shipped directly from the manufacturer's country, and the clearance usually takes about 2 days. The delivery time may vary depending on the region and individual circumstances, but on average it is 10-15 days. We understand that this waiting time for a product that will stay with you for many years is a little longer, but the quality and durability are worth it.

 

Return Policy

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You have the option to cancel your order within 14 days without giving any reason. The deadline for the revocation of an order is 14 days from the date on which you received the goods or on which a third party named by you, who is not the carrier, took possession of the delivered products.

In order to make use of your right of withdrawal, please inform us of your decision by means of a clear statement. You can do this in the following ways:

By e-mail: Contact@ By visiting our website at: https://.../contact/

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We will refund the amount to you no later than 14 days after receipt of the returned goods. The refund will be made via the same means of payment that you used for the order and there will be no costs for you.

In order for products to be eligible for a return, please make sure that:

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The products have been purchased within the last 14 days. The products are in the original packaging. The following products cannot be returned: We reserve the right to refuse the return of products that, in our sole opinion, do not comply with the above-mentioned return conditions.

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Unfortunately, it is not possible to make a refund for reduced goods at the regular price. The refund will be made only in the amount of the reduced amount actually paid.

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Privacy and Security

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The protection of your personal and financial information is very important to us. We use the most modern security measures to ensure the confidentiality of your data. We strictly adhere to the data protection regulations and make every effort to ensure the security of your personal and payment-related information.

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We will not allow your payment details to expire as we do not have access to them ourselves. We will only receive a bank transfer from you. WIX acts as a payment system and provides you with a secure check-out page that the web developer does not have access to (web developer cannot track the user's activities and inputs). WIX is one of the largest international IT corporations, you can get acquainted with information about it on the Internet.

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Cookie Policy

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With regard to the protection of your data, we also attach great importance to the security of cookies on our website. Cookies are small text files that are stored on your device and are used to store information about your interaction with our website. Our company uses cookies to optimize website performance, provide personalized content and gain insights into user behavior.

To ensure the security of your data, we implement advanced security measures to prevent unauthorized access, data manipulation or loss. WIX server infrastructure meets the highest security standards, and regular security checks are carried out to proactively identify and eliminate potential risks.

If you have any questions about our cookie policy or the security measures taken, we are happy to be at your disposal. Your trust is important to us, and we are constantly committed to ensuring the highest standards of data protection and security.

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Thank you for choosing us. We are proud to offer you high-quality Naruto products and at the same time to ensure the highest standards in terms of service and transparency. If you have any questions, we are at your disposal at any time.